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The diary

The Ansard diary.

A booking system that takes the booking for you. For anyone on paper, in a spreadsheet, or paying a platform that makes every change harder than it should be.

The Ansard timeline: every table across the evening
The timeline. Every table down the side, the evening across. A booking from the website lands here the second it is made.

Your website, your counter, one diary.

Nothing to copy across

A booking made on your site lands in the diary the second it is made. The one your team writes in at the counter lands in the same place. Nobody types anything twice.

One place, one login

The same diary on the console and on your phone, with the same notifications. The booking and the customer are the same record rather than three systems you reconcile on a Monday.

What is in it

  • Whatever you actually bookTables, booths, bar seats, the terrace, private dining. You name each table and how many it seats.
  • A point in time, or a stretch of themHalf seven on Saturday, or four nights from Friday. Both work without bending it.
  • Your customers, rememberedName, number, what they booked last time and anything you noted. Regulars do not fill the form in twice.
  • Service periods and closuresLunch, dinner, the fortnight you shut in January, and the Tuesday the chef is off.
  • A waiting listWhen you are full it takes the name anyway, and tells them the moment something frees up.
  • Confirmations and remindersOut on every booking, by text or email, in your words.
  • Online booking on your own siteThe website and the counter fill the same diary, so the last table cannot go twice.
  • DepositsTaken when they book, by card, straight into your own Stripe account. Set by booking type and party size. Booked by phone? They get a payment link by text and email, and the table is held for 24 hours, never later than an hour before.
  • A floor plan and a timelineTonight's room with every table free, in use, due soon or held, and the walk-ins and next arrivals beside it. You lay the room out and say which tables join for the big parties. Drag a booking to another table or time and any clash is flagged.
  • A briefing before serviceAllergies, occasions, regulars and notes for the floor, ready to read out.
  • A login for everyoneEach person on the team with their own role, and every change logged against who made it. Several venues, one login.
  • Everything exportableYour bookings and your customer list are yours. Take them whenever you want.
  • The UK and IrelandIrish numbers, euro prices and Irish time, all handled.

It tells you, so you do not have to look.

  • Push, the second it landsA booking, a cancellation, a table freeing up. On the phone of whoever is on duty.
  • Email, if you would ratherSame events, in your inbox. Per person, so the kitchen is not woken at seven on a Saturday.
  • You choose what is worth a buzzEvery booking, or only the big ones, only cancellations, or only what needs a person.
  • A weekly breakdown, Monday morningCovers, no-shows, busiest service, where the bookings came from and what changed on last week.
  • Quiet hoursNothing pushes after close except what you have said is urgent.

It brings them back.

  • Gift vouchersBought on your site, paid by card, redeemed in the diary.
  • Online ordersCollection and delivery from your own menu, with a page they watch while it is made.
  • ReviewsA short question after the visit. Happy guests are sent to Google or Tripadvisor, and you reply from the diary.
  • LoyaltyPoints for every visit, and a list of who your regulars really are.
  • NewslettersDesigned in the diary and sent to the guests you pick. One tap to unsubscribe.
  • Offers on the quiet timesSee how full each slot is and put an offer only where there is room.

Who it is for

You have not got a system

Plenty of good businesses run on a paper diary and a mobile. Turn this on and the next booking takes itself, from your own website.

You have got one, and it fights you

Some platforms charge per booking, some charge for every connection, and some make a simple change a phone call to support. Move the diary here and those problems stop existing.

You are happy with what you have

Then stay where you are. We would rather say that than sell you something you do not need.

You run more than one site

Every venue gets its own diary, and you see them all from one login. See pricing.