Deposits and payment links
£49/moIt takes a deposit on the call.
Texts a payment link before the caller hangs up. No-shows are the biggest cost a restaurant or clinic has. The money goes straight to your own Stripe account: we never hold it.
Pricing
Unlimited calls.
Monthly, rolling.
Nobody counts minutes. Every plan answers every call, however busy you get, and there is no bill at the end of a hard August. What changes between them is what it does once it has answered.
Line
A one person trade. A salon, a garage, a plumber.
£99a month
Unlimited calls
£990 a year, two months free
Where it all starts
- Answers every call, day or night
- Several at once, so nobody waits
- Tells you who rang and what they wanted
- Reads your website and fills itself in
- The console, the app, every call written down
Most businesses
Counter
A business with staff and a diary. A restaurant, a clinic.
£249a month
Unlimited calls
£2,490 a year, two months free
Everything in Line, plus
- Confirms every booking to your customer by text
- Reads and writes the booking system you already use
- They can book, change and cancel entirely by text
- Sends a link mid-call soon
- Online booking on your own site
Earns rather than saves
Switchboard
Somewhere with more than one thing to sell. A park, an estate.
£399a month
Unlimited calls
£3,990 a year, two months free
Everything in Counter, plus
- Fills your cancellations. A slot goes and it texts the people you turned away. One filled Saturday covers the month.
- Sends callers to your other venues when the one they rang is full.
- Reminds them the night before by text, the cheapest way there is to stop a no-show.
More than one site? Every site after the first is 30% off, on whichever plan that site needs. No setup fee on any of them, ever.
Everything, side by side
| Line | Counter | Switchboard | |
|---|---|---|---|
| Answering | |||
| Answers before the third ring | ✓ | ✓ | ✓ |
| Every hour, every day of the year | ✓ | ✓ | ✓ |
| Several calls at once, nobody waits | ✓ | ✓ | ✓ |
| Your greeting, in your words | ✓ | ✓ | ✓ |
| Keeps the number you already have | ✓ | ✓ | ✓ |
| Bookings | |||
| Takes a booking into the Ansard diary | – | ✓ | ✓ |
| Changes and cancels one | – | ✓ | ✓ |
| Only offers what is genuinely free | – | ✓ | ✓ |
| Checks who it is before it tells them anything | ✓ | ✓ | ✓ |
| Reads and writes your own booking system | – | soon | soon |
| Online booking on your own site | – | ✓ | ✓ |
| Texting | |||
| Tells you who rang and what they wanted | ✓ | ✓ | ✓ |
| Confirms every booking to your customer | – | ✓ | ✓ |
| They can book entirely by text | – | ✓ | ✓ |
| And change or cancel by text | – | ✓ | ✓ |
| Sends a link mid-call | – | soon | soon |
| Making you money | |||
| Fills a cancellation from your waiting list | – | – | ✓ |
| Sends callers to your other venues when one is full | – | – | ✓ |
| Reminds them the night before | – | – | ✓ |
| Adds people to a waiting list instead of losing them | – | – | ✓ |
| Learning | |||
| Reads your website and fills itself in | ✓ | ✓ | ✓ |
| Tells you what it could not answer | ✓ | ✓ | ✓ |
| Never invents an answer | ✓ | ✓ | ✓ |
| Gets sharper on its own | ✓ | ✓ | ✓ |
| Everything else | |||
| The console, and the app on your phone | ✓ | ✓ | ✓ |
| Every call written down, word for word | ✓ | ✓ | ✓ |
| A weekly report | ✓ | ✓ | ✓ |
| Data held in the UK, never sold | ✓ | ✓ | ✓ |
| Priority support | – | – | ✓ |
Corporate
A group past a handful of sites. Priced on your sites and your minutes, with somebody who knows your account.
Add what you need
Chasing reviews
£39/moA text the day after they came in.
Asks for a Google review off the back of a booking we already took and a number we already have. The tools that only do this charge more than £200 a month.
Live stock, for retail soon
£49/moIt knows what is on your shelf.
Reads your till system live, so when somebody rings and asks whether you have it in, the answer is the real one rather than a promise to ring back.
Which tillsA handset, ready to go
£59 onceA phone for the wall, already set up.
A Nokia 106 4G with a live SIM in it, on your account before it is boxed. For a shop floor or a yard where nobody carries a work mobile.
See the handsetThe questions people ask
- Is there a contract?Monthly. Stop whenever you like, and if you are on divert you turn it off from your own handset.
- Do we keep our number?Always. Divert it to us, or move it to us properly. Either way it stays your number.
- Are texts included?Not on Line. On Counter and Switchboard every booking is confirmed to your customer by text, they can book and change entirely by text, and Switchboard sends the reminder the night before. On Line the reference is read out on the call instead.